At Eluma your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our store, we may collect the following types of information:
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Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
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Account Information: Login credentials if you create an account with us.
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Device & Usage Data: Information about your device, browser, IP address, and browsing activity on our site.
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Marketing Information: Preferences you share with us when subscribing to newsletters, promotions, or offers.
2. How We Use Your Information
We use your personal information to:
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Process and fulfill your orders, including shipping and returns.
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Communicate with you about your order, promotions, or customer support inquiries.
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Improve our store’s functionality, user experience, and services.
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Prevent fraudulent transactions and ensure website security.
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Provide personalized offers and marketing content (only if you’ve opted in).
3. Sharing Your Information
We respect your privacy and do not sell your information to third parties. However, we may share information with:
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Service Providers: Payment processors, shipping carriers, and IT support who help us operate our business.
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Legal Compliance: If required by law or to protect our legal rights.
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Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
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Remember your preferences and shopping cart items.
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Analyze site traffic and performance.
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Deliver targeted advertisements (if applicable).
You may disable cookies in your browser settings, but this may affect your shopping experience.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information.
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Withdraw consent for marketing communications.
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Request a copy of the data we hold about you.
To exercise these rights, contact us at elumabyh07@gmail.com
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
📧 elumabyh07@gmail.com
📞 +92 332 0808110
